Data Protection Policy

‍Effective Date: 01-01-2023
Last Updated: 28-11-2025
Company: SEINō B.V., Randstad 22-15, 1316 BN Almere, The Netherlands
Contact: legal@seino.ai

SEINō uses a small number of trusted subprocessors to help us deliver a secure, reliable, and high-performance analytics platform.
All subprocessors meet strict GDPR, security, and confidentiality requirements.

We only work with partners who:

operate in the EU or provide GDPR-compliant safeguards,
process only the data necessary for their service,
sign data protection agreements with us,

If we make a material change to our subprocessors, we will update this page.

Current Subprocessors

Below is a full list of the technology providers we use, what they do, and where they process data.

Google Cloud
Location: EU
Purpose: Hosting, processing, and storing event data from connected email and analytics platforms.

Google Analytics
Location: EU
Purpose: Analyzing website usage to improve our site’s performance. Data is aggregated.

Sentry
Location: EU / USA
Purpose: Application performance and error monitoring. Only pseudonymized technical data is processed.

Pipedrive
Location: EU
Purpose: CRM system used for sales pipelines and customer management.

Make
Location: EU
Purpose: Additional no-code automations for operational processes.

Crisp
Location: EU
Purpose: Customer support and live chat. Stores support messages and conversation history.

Hetzner
Location: EU
Purpose: Dedicated server hosting and compute infrastructure.

Cloudflare
Location: EU
Purpose: Security and performance enhancement, including DDoS protection, CDN, and traffic routing.
No customer data is used for marketing or profiling.

Omnivery
Location: EU
Purpose: Transactional email delivery (system emails and notifications).

MailCampaigns
Location: EU
Purpose: Newsletter and automated lifecycle emails

Seline.com
Location: EU
Purpose: Internal SEINō usage analytics for monitoring platform performance. No personal data stored.

How we choose subprocessors

We evaluate every subprocessor for:

Security maturity
GDPR compliance
Data residency
Reliability & uptime
Technical necessity
Ability to meet SEINō’s standards